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Products Questions

Most ingredients have 6–12 months shelf life (check packaging for details).

Yes, most tools (excluding wooden handles) are dishwasher safe.

Yes—we offer a range of gluten-free flours, mixes, and tools.

Yes, use your order number in the "Track Order" page for updates.

All items undergo strict quality checks before being listed.

Payment Questions

We only offer Cash on Delivery (COD) for all orders.

COD is available for eligible regional delivery areas.

No—COD is free with no additional fees.

Pay cash directly to the delivery driver upon receipt.

No, only cash is accepted for COD orders.

Privacy Questions

No—we never share your data with third parties.

We use secure encryption to safeguard your data.

No—we don’t store any payment information (COD only).

Yes, contact support to request account/data deletion.

Only to deliver your order—no other use.

Refund Questions

Contact support within 30 days of delivery with your order number.

Yes—refunds are processed as cash or bank transfer.

Refunds are issued within 5–7 business days of approval.

No—refunds only apply to unused, unopened products.

Yes—return the item in original condition to qualify.